Thern, a Minnesota-based hoist and crane manufacturer, supplies pulling, lifting and positioning equipment. They turned to Helioz Technologies, creator of zipCPQ, to provide detailed product configuration, real-time pricing and professional quoting for their product lines, in particular the COMMANDER series of portable davit cranes.
John P. Lund, Vice President of Sales & Marketing at Thern, stated, “Thern had a medium-term objective of digitizing the sales process and improving the customer experience on our website. The Helioz and Thern teams found each other in 2020 and collaborated on what was possible with zipCPQ. When we learned that zipCPQ is a price/performer, offering all the capabilities that Thern required with a reasonable investment, we concluded that we could accelerate our timeline and implement our product configuration, pricing and quoting solution in early 2021. “Working with the Helioz team is fun and easy, with weekly meetings to keep everyone up to date on every step of the process."
The Helioz solution applies to the COMMANDER 500, 1000 and 2000 models, including hoists, base and wire rope options. When the configuration is complete, a 3D view is displayed for validation and can be downloaded by the customer in over 60 CAD formats using TraceParts. The customer then sees the configured product added to his project, along with other Thern products, and available for download as a detailed quote.
"It is exciting to work with industry leading companies like Thern! We immediately knew there was a great opportunity to improve Thern’s digital customer experience. Having Thern actively participate in the design process has resulted in a fantastic result for Thern and its customers. It is an absolute delight working with the Thern team and to be a part of their success,” said Rob Zesch, CEO & Founder of Helioz Technologies.