Expert Help from a Distance

  Enquire / contact me

Augmented reality system

Expert Help from a Distance
Expert Help from a Distance

When electronic devices refuse to work, you rarely find the solution in the manual. Technicians often face similar problems with industrial machines, and companies end up flying in experts from the manufacturer to get things running again. A new system aims to help manufacturers lend a hand regardless of how far away they are located.
The augmented reality system developed by researchers from the Fraunhofer Institute for Communication, Information Processing and Ergonomics FKIE in Wachtberg. This allows technicians to record the malfunctioning machine with a camera fixed to the back of their laptop monitor. The computer is mounted on a swivel arm so that the technicians can view the screen while carrying out repairs. An image processing program calculates the camera's position and direction of view and sends this information to the manufacturer over standard telecommunications networks. This enables the experts to view the machine on their monitor from the same perspective as the technicians. They can even use the software to write instructions on specific parts of the machine such as 'Remove this screw'. These instructions then pop up on the technicians' screen on exactly the same part of the machine. And if a technician walks around the machine with the laptop, the image moves accordingly - and the written information stays where it was intended to be, for example hovering over a specific screw. Once the technicians have carried out the experts' instructions, the pop-up information can be deleted by simply clicking on it. The system is based on a chat protocol, which means everyone involved can communicate either through the chat function or by telephone.

Posted on July 18, 2011 - (161 views)
by
Related articles
3D Optical Scanner
Electromagnetic Flow Sensors
Wireless Torque Sensors for Aerospace Sector
Cleanroom Technology
Temperature and Pressure Sensors with IO-LINK
Configurators for Motors, Gearboxes and Drives
AMR Based Current Sensors
How Advanced Precision Motors Empower the IoT and Industry 4.0
DataHub OPC Gateway
The Future of Sewing in a Robot
Single Phase Filter
Full-service Bolting Equipment Provider
Ultrasonic Flowmeter for Electric Charge Reduction
The Reel that Works as Hard as You
Wave Spring
Shock Transportation Data Logger MSR175
Compact and Precise Level Switches
Laser Triangulation Sensors optoNCDT 1420
Sensing Innovation in Process and Control
Ultrasonic Flowmeter TRX
3D Optical Scanner
AMR Based Current Sensors
DataHub OPC Gateway
Driving the Digital Revolution with Hydraulic Fluids
NEW: Worldwide Smallest Draw-Wire Sensor
Embedded System with Artificial Intelligence
wireSENSOR MT19
Easy and Profitable Measurement Solutions Using Smart Laser Sensors
Compact True Color Sensor
Blue Laser Scanners for Profile Measurements on Shiny, Highly Polished Surfaces
3D Optical Scanner
Driving Amusement Safely: The Thrill is Guaranteed!
“At Hannover Messe, Exhibitors Demonstrate 500 Functional Examples of Industrie 4.0’’
Absolute Encoder for Drive Technology
Confocal Sensor for OEM Applications
Easily Print Labels from your Smartphone!
Ergonomic Safety Handles
Bi-Metal Temperature Gauges
Hoist Trolleys
Interactive Projection Module