On 5 November 2019, Rockwell Automation was recognized as a Leader in Manufacturing Execution Systems. Gartner’s Magic Quadrant had previously acknowledged Rockwell Automation in 2018 but the company has managed to improve its position in the Leaders quadrant thanks to an enhanced execution ability and the completeness of its vision. It is possible to read the full report here.
Continued customer support
Remarking his delight for the acknowledgement, John Genovesi, Senior Vice President of Enterprise Accounts and Software at Rockwell Automation, stated, “As a company, we are highly focused on supporting our customers’ diverse digital journeys, enhancing how they leverage operational data to empower their teams and transform factory floors into highly optimized and scalable production management environments.”
The customers’ reference reviews of Rockwell’s products were almost 100% positive and their customer support was highly praised, with some customers ranking among the best in organizations of similar size to Rockwell Automation.