Yokogawa. Today’s energy companies and chemical manufacturers are becoming increasingly aware of the business opportunity presented by digitalization. For technology suppliers, customer engagements now focus on Industry 4.0, Industrial IoT (IIoT), and associated outcomes. While the DCS and associated hardware and infrastructure remain important for sustainable operations, these are no longer the center of the discussion. The customer conversation, in turn, has shifted from the technology itself to the outcomes and new value that it can deliver. There is new focus on shortened technology planning horizons and increased speed in deployment, value, and agility while solving their complex business and operational challenges.