Since May 2018, with the new GRIPS.world customer portal, all TLM machines from Schubert are connected to this digital platform upon customer request. In the mid-term, it will open up new opportunities for preventive maintenance and communication with customers.
GRIPS.world customer portal is the platform for operators of Schubert packaging machines, gathering together all the important functions for monitoring and documenting machine data in a single user interface and structuring collaboration with Schubert in a simpler way.
Schubert ensures that the customers’ productivity or overall equipment effectiveness (OEE) of their systems is maximised. OEE for individual machines and entire packaging lines is therefore monitored for each location on a continuous basis, providing a very good overview of the production status of the systems.
The customer portal is also used to analyse and display all the relevant process data of a TLM machine. With Schubert TLM monitoring, the Schubert Expert Center monitors the TLM machine continuously, providing the user with additional production security. If contact with a service expert in the Schubert Expert Center is necessary, establishing contact is simplified and all information on the affected machine, control version etc. necessary to resolve the problem is directly accessible by both the customer and the Schubert expert.
Using a Schubert packaging machine also requires that the machines be maintained and kept in top operating condition. The TLM packaging machines help clients to achieve this with the ESM system, the “Electronic Service Module”. The ESM gives machine users a three-dimensional image of their machine, taken directly from the CAD data. The ESM can disassemble a packaging machine on screen into all its individual parts, thereby accurately identifying each of its components. This allows any spare parts that are needed to be easily identified and placed directly into a digital shopping basket.
If maintenance or repair work needs to be carried out on a Schubert system, the ESM can be called up, for example, on the programming device or another PC directly at the system concerned. The areas included in the module, such as spare parts catalogue, wiring diagrams, operating instructions, as well as an optional repair manual and detailed assembly descriptions, contain all the important information that is essential for most service work.
Another important element of GRIPS.world will be the machine’s digital twin. This is a three-dimensional image of the TLM machine that can be moved with the help of the original code of the VMS packaging machine control system. Customers can carry out simulations themselves using the digital twin, to show functionality and performance with new product shapes.
Data transfer security is always guaranteed by the GS.Gate machine gateway. Developed jointly by Schubert System Elektronik and genua, a German Bundesdruckerei company. The gateway is equipped with a firewall that securely encrypts the data obtained and forwards it via the Internet to the respective analysis system or to the Cloud.