With its extensive range of digital services, the new Hydraulic Hub digital toolbox from Bosch Rexroth simplifies and accelerates the service and maintenance of hydraulic products, thereby increasing machine availability. Service and maintenance teams can access the online platform 24/7, identify almost half a million Rexroth industrial hydraulic components and retrieve product-related service knowledge and processes.
As digitalization and electrification increase, the demands on service and maintenance personnel for hydraulics are growing. With the digital all-in-one solution Hydraulic Hub, Bosch Rexroth makes its comprehensive hydraulics and service expertise available to them worldwide in real time. The digital platform offers end-to-end support from problem to solution and documentation. Rexroth hydraulic systems can thus be operated even more efficiently and effectively, and on-site personnel - whether experienced hydraulic technicians or new entrants - can react quickly and purposefully in the moment of service. In addition, the solution also supports the preventive maintenance of hydraulic systems and Rexroth components - for example by creating maintenance plans and checklists.
End-device independent web application
All service and maintenance personnel benefit from the Hydraulic Hub - from technical managers to service and support managers and technicians. The Hydraulic Hub can be accessed via a web browser. The web application has an intuitive user interface and is compatible with all end devices - from computers, laptops and tablets to smartphones. Service personnel can access apps on various service topics via the start page. They can already use the platform to quickly and easily identify almost half a million Rexroth industrial hydraulic components and retrieve product-related service knowledge and processes - such as data sheets, service manuals, diagnostic tools, spare parts, maintenance points and information on the product life cycle and associated recommendations for maintaining smooth service operations.
With the help of AI-based tools, the Hydraulic Hub increases efficiency and productivity in service: Using the “Smart Assistant”, for example, service personnel can interactively query information about the product and receive answers to specific questions. The “Smart Diagnosis” enables faults to be identified quickly by describing symptoms or entering an error code. Users receive customized solution suggestions for faster troubleshooting. An optionally available connector is specifically designed for electrohydraulic components. With this component, they can carry out service tasks such as troubleshooting or maintenance directly on the products as part of offline workflows. Users gain access to all functions of the Hydraulic Hub via a quarterly or full-year subscription.
