QMS International. The security of your supply chain is an integral part of supply chain management that looks at the risks associated with external suppliers, vendors, and others. Supply chain security aims to identify, analyse, and mitigate the risks that come as part of working with other organisations.
Working in the manufacturing, engineering, and construction sectors you will be aware of the continued supply chain difficulties being experienced in your industries. Major concerns such as an unstable global economy and post-pandemic recovery mean businesses face uncertainties. So, making your supply chain as secure as possible should be a high priority.
Securing the supply chain
What can you do to create a secure supply chain? Here are some key points to consider:
Choosing your suppliers
It can pay to build a good relationship with your suppliers. Choosing a supplier based solely on cost could mean poor quality so it is important to check the quality of supplies is consistent. Your supplier needs to be reliable, a late delivery could cause delays and let your customers down. Look at the benefits of having a diversified supply network. It is important to weigh up the cost of keeping your supply chain closer to home against longer lead times and shipping costs of international sourcing.
When choosing and negotiating with suppliers do your due diligence before entering into a contract. Consider their value for money, service, reliability, and quality. If you can, go and visit suppliers on their premises to ensure they are the right fit for your business.
Supply chain risk management enables businesses of all sizes to take advantage of best practice strategies that mitigate risk and set them up for success. Having increased visibility over your supply chain helps identify risks or potential issues that may arise and can help you prepare and respond effectively.
This could mean having an alternative supplier identified as a backup in case your regular supplier lets you down. This ensures you can guarantee order fulfilment and keep everything running. By adopting a mindset of continuous assessment and improvement, your organization can mitigate future risks and recover quickly if a disruption occurs.
Communication is key
Communication plays an integral part in supply chain management. This is evident in the construction industry with contractors, subcontractors and suppliers involved at every step. Without a proper line of communication, clear expectations on tasks and traceability of materials and equipment, projects are likely to be delayed and over budget. Being able to easily communicate with your supply chain makes it easier to regularly audit your suppliers and enables better quality management, with efficiency minimising waste and keeping costs down.
Cybersecurity and the supply chain
Over the last few decades, technology has revolutionised the way we do business, including playing an important role in supply chain management. With pressure to reduce carbon emissions and expectations of efficiency improvement, organisations are leaning on technology more than ever before. New technologies, such as virtual meeting spaces and digital management systems, are being utilised for better management of a supply chain.
However, cyber security threats and technology come hand-in-hand. According to a report from Accenture, 40% of cyberattacks are now thought to originate in the extended supply chain. Therefore, it’s essential that organisations implement adequate procedures and policies to mitigate cyber threats.
Whilst technology evolves, so must an organisation’s cyber security, which requires regular review of your cyber policies and procedures to ensure they remain effective.
With outside suppliers also heavily leaning on technology, organisations must ensure they have checks and systems in place to protect their business from technology used by an outside supplier.
What are the consequences of not having a secure supply chain?
Vulnerabilities within a supply chain could lead to unnecessary costs and missing out on business due to extended wait times. Having issues in your supply chain can cause expensive delays and major disruption. A shortage of materials and uncertain delivery schedules can make it difficult to fulfil orders or complete contracts.
From health and safety hazards to unsatisfactory goods, a breach within the system could damage operations. Such problems can lead to unhappy customers and damage the reputation of your business.
Supply chain issues in a post-pandemic world
The Covid-19 pandemic exposed serious vulnerabilities in supply chains worldwide. With many businesses reliant on interconnected global supply chains the ripple effect has been significant. A shortage of supplies, changing market demands and an unpredictable workforce all came together and caused production and business operations to grind to a halt.
Businesses now have the challenge and opportunity of proactively making their supply chains more secure. The pandemic has highlighted how businesses need efficient supply chains that not only minimise day-to-day risks but withstand, adapt, and recover from major disruptions. To meet this challenge, businesses need to ensure they identify and manage risks to secure their supply chain and ultimately their business.
Future-ready supply chains must be resilient to change, agile to respond quickly to disruptions and sustainable to meet the needs of the planet. As we move to a post-pandemic world, supply chain security and risk management are more critical than ever.
ISO and quality management
One of the most important Standards for supply chain security and management is ISO 9001.
This International Standard is designed to help organisations ensure they meet the needs of customers and other stakeholders by having a framework that ensures consistency in quality and in the provision of goods or services that organisations offer.
Having processes in place to reduce risks and provide consistency within your supply chain is an important part of your quality management system.
Over 1 million organisations globally have adopted ISO 9001, and it is used by a wide range of businesses to continually monitor, manage, and improve the quality of their product or service.
An ISO 9001 quality management system can help organisations streamline processes, reduce errors, use their time more effectively, and improve communications. All of this ultimately leads to a more secure supply chain.
Becoming ISO 9001 certified can provide a number of benefits, both for your organisation and your customers, including:
• Increased efficiency
• Better decision making
• Increased customer satisfaction
• Improved record keeping
• Improved supplier relationships
• Continuous improvement
Serena Cooper, QMS International