Service Portal for Core Processes of Service Management

  Enquire / contact me

Based on an integrated reference model, the ExpertDesk-ECOS combines a lot of efficient process modules

Service Portal for Core Processes of Service Management
Service Portal for Core Processes of Service Management

Mansystems has presented ExpertDesk-ECOS, a flexible customer service portal for all core processes of the service management that is based on an integrated reference model and already combines a lot of efficient process modules, ranging from the warehouse management and invoicing to customer interaction and service desk.

The ECOS Business-Logic-Shell offers tools to create your own personal Ecosystem. The experiences with e.g. JD Europe show that ExpertDesk-ECOS allows a short time to market.

JD Europe was searching for a tool to control processes and for a solution which is easily extendable in the future. The result was a "flexible customer service portal" that integrated existing applications into processes. Put an end to paper overload and process breaks and be open to an intelligent networking of all service and organizational units.

JD's customers expect an efficient service which solves their problem at the first attempt. With ExpertDesk-ECOS, Mansystems counts on the pioneering cloud technology and offers its solutions as private or hybrid cloud.

Posted on March 11, 2016 - (263 views)
Mansystems Deutschland GmbH
Science Park 2
66123 Saarbrücken - Germany
+49-681 959 3192
+49- 681 959 3190
View full company profile
Location
Related articles
Custom Engineered Components
Ergonomic Safety Handles
High-Speed Camera with 4 Channels CXP-12
Bolts Configurator with Groove
3D Scanning and Inspection Solutions
Bi-Metal Temperature Gauges
Hoist Trolleys
Reels for Hydraulic Applications
Growth Record for Schaffner in Fiscal Year 2017/2018
Industrial Wireless LAN Access Points
Sensing Innovation in Process and Control
Ultrasonic Flowmeter TRX
Hannay Reels Delivers Every Time
Multi-protocol Network Diagnostics
Take your Manufacturing to the Edge. Connect Everything
Power in new Dimensions - BXT Motor Family
Mechanical Position Sensor MP600 Series
Heaters of H series
3 Phase Book Style EMC Filter
Leading Distributor in Automation & Robotics Technology
High-Speed Camera with 4 Channels CXP-12
Bi-Metal Temperature Gauges
Industrial Wireless LAN Access Points
FMAC NEO: 3-Phase Mains Filter
Cogent DataHub IoT Gateway
Chip Fuse for Highest Demands
SUT-H: for Hgh Inrush Currents
FPBB RAIL - Compact DIN-Rail Filter
DG11: IEC Appliance Plug with Circuit Breaker
Labfacility L60+ Thermocouple & Fine Wire Welder
Ergonomic Safety Handles
Bi-Metal Temperature Gauges
Hoist Trolleys
Interactive Projection Module
JVL Shows the Highlight of SPS IPC Drives 2018
Schildknecht Presents the Universal ioT Gateway at SPS IPC Drives 2018
Danfoss Drives Presented its Latest Novelties at SPS IPC Drives 2018
Rockwell Presents the iTrack System at SPS IPC Drives 2018
Microscope Optics by Optris Presented at SPS IPC Drives
Aucotec Presents the DCS Portal at SPS IPC Drives 2018