Through Ecom and Swissphone, Pepperl+Fuchs’ SOS Portal ensures to safeguard lone working employees so that they can receive help as quickly as possible in the event of an emergency. Swissphone's web-based SOS emergency call system for lone employees is a fitted solution: It monitors people working alone and, depending on the situation, helps initiate an emergency call either manually or automatically. This is done by means of the programmable alarm button or by means of the sensor technology built into the smartphone, which detects accidents.
The position of the person involved in the accident is transmitted, indoor via BLE-beacon, outdoor via GPS. The alarm scenarios and emergency plans stored in the SOS emergency call system are activated automatically and guarantee the fastest possible assistance. The basis for this is the web-based SOS-Portal, which controls the reporting, localization, escalation, and complete documentation of incidents and manages the users. The emergency solution features protection such as fast and safe alerting in case of emergency by means of manual and automatic emergency call triggering functions. It guarantees automatic forwarding of the emergency call via several channels with information on the person concerned and their position. Last, it provides decentralized receipt of incoming alarms and their processing according to an individual alarm plan. If the emergency call is not accepted, the call for help can be escalated until suitable measures are taken.