MyEmerson is a new digital tool by Emerson that accelerates digital transformation. It helps connect people and technology through streamlined work processes and better collaboration. Using a MyEmerson online account, the operators can access digital tools to rapidly engineer solutions, manage software and installed assets, access training, collaborate with experts, streamline procurement processes, and improve visibility into buying history and trends. Brad, Budde, vice president of digital customer experience at Emerson Automation Solutions, explains: “Driven by our personal interaction with digital technology, customers have new expectations today about speed and access to information. Our customers still want access to human expertise, but now expect a great digital experience as well. Combining these two experiences to deliver information immediately and use it to solve problems faster is what drives new business value.”
Using digital tools, engineers can configure instrumentation up to 93% faster, saving around 100 engineering hours per year. With online sizing, selection, and configuration tools for measurement instrumentation, valves, actuators, fluid control, pneumatic and electrical solutions, engineers can precisely specify solutions for their specific requirements and process conditions.
MyEmerson includes an access to online purchasing and supplier management resources. Once solutions are selected and configured by engineering counterparts, the information moves seamlessly to the procurement team, thus no need for manual hand-offs and duplicate entry of model codes. Procurement personnel can then create requisition lists, generate quotes and automatically populate purchase orders.
Furthermore, the MyEmerson development roadmap will centralize the management of software, hardware and workforce upskilling. The organizations will gain maintenance and turnaround planning efficiencies through easier access to technical documentation, easier identification of device location, and the ability to initiate repair, replacement or service as needed. By moving from manual management of disparate software applications, updates and licenses, users will be able to actively operate and maintain their software portfolio through a single-entry point. Both hardware and software records will be tightly integrated to relevant training, enabling trackable and accessible information in the same experience.